Privacy notice.

In accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter, the “Law”), its Regulations and the Privacy Notice Guidelines, this Notice is issued for the website https://linko.website/web-leo-dr/

1. Identity and address of the Data Controller

Dr. L. González Valenzuela (professional license 3792322 · specialty license 5052457), hereinafter the “Controller”, with address at Hospital Ángeles Tijuana, Torre Naranja, 8th floor, suite 809, Tijuana, Baja California, Mexico, is responsible for collecting your personal data, for how it is used, and for its protection.

2. Personal data collected and sensitive data

Please note that our website does not use forms to collect information. Your personal data is collected directly and voluntarily when you choose to use the buttons on our website that link you directly to a WhatsApp chat.

When you start a conversation with us through that channel, we initially collect the following contact details:

• Mobile phone number (the number from which you send the WhatsApp message).
• Name (as you provide it during the conversation).

Sensitive personal data: if, during the conversation, you voluntarily decide to share information about your health, symptoms, medical history, medical photographs or background for guidance purposes, please note that the Law considers such data to be sensitive personal data. The Controller undertakes to process it under the strictest security measures to guarantee its confidentiality.

3. Purposes of data processing

We use the personal data we obtain through your contact solely and exclusively for the following primary purposes, which are necessary for the service you request:

• To contact you and promptly follow up on your requests for information.
• To schedule, confirm, change or cancel medical appointments or consultations.
• To provide personalized attention and answer questions about the medical services offered and your state of health.

4. Options and means to limit the use or disclosure of your data

So that you can limit the use and disclosure of your personal information, you may ask to be added to our exclusion list by emailing drlgonzalezvalenzuela@gmail.com, or by sending a WhatsApp message to +52 663 126 2202, stating that you do not wish to be contacted for purposes other than the strict care of your health or follow-up of your appointments.

5. Transfer of personal data

Your personal data will not be shared, sold, assigned or transferred to third parties, inside or outside the country, except where the Law strictly requires it (such as requests from competent authorities) or where it is indispensable to provide the medical care you have requested (for example, laboratory tests or referrals), in which case your consent will be obtained under the terms of the Law.

6. ARCO rights and withdrawal of consent

You have the right to know what personal data we hold about you, what we use it for and the conditions of that use (Access). You may also request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); ask that we delete it from our records or databases when you believe it is not being used properly (Cancellation); and object to the use of your personal data for specific purposes (Opposition).

To exercise any of your ARCO rights, or to withdraw your consent to the processing of your data, you must submit your request through the following channels:

• Email: drlgonzalezvalenzuela@gmail.com
• WhatsApp: +52 663 126 2202
• Office phone: +52 664 635 1847

Procedure: your request must include: (I) your full name and a means of contact so we can send you our response; (II) a copy of an official document proving your identity (national ID, passport, etc.); (III) a clear and precise description of the personal data for which you wish to exercise an ARCO right; and (IV) any other element that helps us locate your data.

The Controller will communicate its decision within a maximum of 20 business days from the date the request was received. If the request is granted, it will be carried out within the following 15 business days from the date the response is communicated.

7. Use of cookies, web beacons or similar technologies

Please note that on our website https://linko.website/web-leo-dr/ we do not use cookies, web beacons or other tracking technologies to collect personal data automatically or at the same time as you contact us.

8. Supervisory authority

If you believe your right to the protection of your personal data has been harmed by any act or omission on our part, or you suspect a violation of the provisions of the Law, you may file the corresponding complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI). For more information, you can visit its official website: www.inai.org.mx.

9. Changes to the Privacy Notice

This privacy notice may be modified, changed or updated as a result of new legal requirements, our own needs arising from the services we offer, our privacy practices or other causes. We undertake to keep you informed of any changes to this privacy notice by updating it on our website: https://linko.website/web-leo-dr/